Privacy Policy
Last updated: January 9, 2026
1. Introduction
Elmeeda ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fleet maintenance coordination platform and related services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title when you sign up for our waitlist or create an account.
- Fleet Data: Vehicle information, maintenance records, repair shop communications, and warranty claim data that you provide to use our services.
- Usage Data: Information about how you interact with our platform, including log data, device information, and analytics.
- Communication Data: Records of calls, emails, and other communications made through our platform with repair shops and service providers.
3. How We Use Your Information
We use the collected information for:
- Providing and improving our AI-powered breakdown coordination services
- Coordinating maintenance appointments with repair shops on your behalf
- Processing warranty claims and recovery
- Sending service updates, newsletters, and promotional communications (with your consent)
- Analyzing usage patterns to improve our platform
- Complying with legal obligations
4. Information Sharing
We may share your information with:
- Service Providers: Repair shops and service centers to coordinate maintenance on your behalf.
- Third-Party Services: Cloud hosting providers, analytics services, and communication platforms that help us operate our services.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Google API Services
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
9. Cookies and Tracking
We use cookies and similar tracking technologies to analyze trends, administer the website, and gather demographic information. You can control cookies through your browser settings.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@elmeeda.com
Website: https://elmeeda.com