Effective date: July 22, 2026
Elmeeda Fleet Service Alerts is a transactional SMS program for drivers and dispatch staff of Elmeeda's customer fleets. Messages relate only to active maintenance and roadside service events: appointment confirmations and reminders, breakdown dispatch confirmations with repair-shop details, requests for photos of vehicle issues, and service status updates. Elmeeda sends no marketing or promotional messages.
There are exactly two ways a mobile number enters this program. Consent is collected directly by Elmeeda or its customer fleet in both cases, and is never purchased, rented, or obtained from third parties.
When a customer fleet onboards its drivers and dispatch staff onto Elmeeda's coordination service, each individual completes an onboarding form that includes the following optional, unchecked-by-default consent disclosure:
The checkbox is optional and unchecked by default; declining does not affect access to any service.
During a service coordination phone call with Elmeeda, the coordinator confirms the individual's mobile number and asks whether Elmeeda may send text messages about the active service event to that number. The verbal consent, the number, and the timestamp are logged. The first message sent after verbal opt-in identifies the program and includes opt-out instructions.
Message frequency varies by service activity; typically 1–5 messages per service event. Message and data rates may apply. Reply STOP at any time to cancel (one final confirmation message will be sent). Reply HELP for assistance or contact support@elmeeda.com. Carriers are not liable for delayed or undelivered messages. Full terms: SMS Terms & Conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy.