ELMEEDA · V1.0CHICAGO / TORONTO
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Terms of Service

Last updated: January 9, 2026

01Acceptance of Terms

By accessing or using Elmeeda's services, website, or platform (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

02Description of Services

Elmeeda provides AI-powered fleet maintenance coordination services, including but not limited to:

  • Automated breakdown coordination with repair shops
  • AI-powered phone calls and communications
  • Warranty claim recovery and management
  • Fleet maintenance tracking and analytics
  • Integration with fleet management systems

03Account Registration

To use certain features of our Services, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account

04Use of Services

You agree not to:

  • Use the Services for any unlawful purpose
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any part of the Services
  • Use the Services to transmit malicious code or content
  • Resell or redistribute the Services without authorization
  • Use the Services in a manner that could damage Elmeeda's reputation

05AI-Powered Communications

You acknowledge and agree that:

  • Our AI agents will make phone calls and send communications on your behalf
  • You authorize us to act as your agent in coordinating with repair shops and service providers
  • AI-generated communications may not be perfect and you should verify important information
  • You are responsible for ensuring compliance with applicable communication laws

06Data and Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

07Intellectual Property

The Services, including all content, features, and functionality, are owned by Elmeeda and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

08Third-Party Services

Our Services may integrate with third-party services, including Google APIs and other platforms. Your use of these integrations is subject to the respective third-party terms and conditions.

09Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELMEEDA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11Indemnification

You agree to indemnify and hold harmless Elmeeda, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

12Termination

We may terminate or suspend your access to the Services at any time, with or without cause, with or without notice. Upon termination, your right to use the Services will immediately cease.

13Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

14Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

15SMS Terms & Conditions — Elmeeda Fleet Service Alerts

  • Program: Elmeeda Fleet Service Alerts sends transactional text messages to drivers and dispatch staff of Elmeeda's customer fleets in connection with active maintenance and roadside service events: appointment confirmations and reminders, breakdown dispatch confirmations with repair-shop details, requests for photos of vehicle issues, and service status updates.
  • Opt-in: Recipients opt in through their fleet employer's operations onboarding, or verbally during a service coordination call with Elmeeda, where the coordinator confirms the mobile number and that text messages to it are OK. Consent is not a condition of any purchase.
  • Message frequency: varies by service activity; typically 1–5 messages per service event.
  • Fees: Message and data rates may apply according to your mobile carrier plan. Elmeeda does not charge for messages.
  • Opt-out and help: Reply STOP at any time to cancel; we will send one final message confirming your opt-out. Reply HELP for assistance, or contact support@elmeeda.com.
  • Carriers: Carriers are not liable for delayed or undelivered messages.

16Contact Us

If you have any questions about these Terms, please contact us at legal@elmeeda.com.